PAYMENTS & DISCOUNTS

Does it support cash on delivery?
Unfortunately, we do not support this payment method.

How can I pay for my order?
We use Paypal to facilitate our payment process. You can use Credit Cards, Debit Cards, Paypal Wallet, Bank Account. We also provide 2checkout, which accept payment by Visa, MasterCard,American Express,Discover and JCB.We strongly recommend that you use Paypal for payment, because you can check the payment status, you can avoid the situation of secondary payment, and Paypal has a buyer protection policy!

Will I be charged International Bank Fees?
When placing an order, the final total you see during checkout is in USD. Once your bank pulls the funds, they will account for the current exchange rate. Your bank may charge additional fees for international transactions.
Please reach out to your bank for more information on any additional charges/fees!

Do discount codes expire?
While some things last forever, our discount codes do not. All discount codes will come with an expiration date at the time that they are issued so that you can plan your shopping date accordingly!
Please keep in mind that discount codes cannot be combined with any other offers that may be live on our site at the time that your order is placed.


Why Isn’t My Promo Code Working?
We recommend copying and pasting your exact code into the coupon box to apply your discount.

Can I combine coupon codes on my order?
Unfortunately, coupon codes cannot be combined, nor can multiple codes be applied to a single order. Coupon codes cannot be combined with any other offers that may be live on our site at the time that your order is placed.
Always make sure to review your order summary prior to completing checkout to make sure you are snagging the best deal for your goodies!

Can I get a refund if the price has changed?
Unfortunately, we are unable to honor any promotions for orders placed outside of the promotional time frame as this would be unfair to the rest of our customers. We’re so sorry for any inconvenience, and appreciate your understanding!

It looks like you charged me twice for my order.
If your credit card was declined when you first tried to place your order, you’ll see a pending transaction in your account. Don’t fret! We do not capture funds for declined transactions, and this charge will automatically drop off your statement within a few business days.

How can I change the color or address of a paid order?
Once you finish the payment, you should contact our customer service customer-service@vaschy.com for assistance.
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